shipping + returns

local pick up (toronto + ottawa)

free local pick up is available in toronto (bloor + dundas west) and ottawa (westboro). please select "pick up" and your preferred location at checkout. when your order is ready, we will send you an email with our address and instructions for pick up.

 

drop-off (gta)

we offer free drop-off in the greater toronto area on orders over $40. please select "gta drop-off" at checkout.  

 

shipping

all orders will be shipped with canada post or ups. once your order has been shipped, we will email you a tracking number. usual shipping times vary from 3 to 5 business days within canada.  

all orders over $60 within canada will qualify for free shipping.

if you are having trouble with your order, please contact us.

 

international shipping

please note if you're making a purchase internationally, you may be charged duties on delivery.

 

returns

unfortunately we cannot accept exchanges or returns. if you are unhappy with your order, please contact us and we will do our best to help resolve your issue.

if your package was damaged during shipment, please save the box and products. take a photo of the damaged items and packaging, and contact us as soon as possible.